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How Do I Solve CX-Supervisor "Error Could Not Execute"

On some systems trying to run the CX-Supervisor Runtime from the Developer can result in the following error.  This most often seen immediately after CX-Supervisor installation, or after other third party software has been installed:
CX-Supervisor Developer makes use of Windows File Associations to launch the runtime.  This is the same system that allows you to double click a document in Windows Explorer. CX-Supervisor Runtime uses the SR2 file extension but this problem can be caused if other software also registers itself to launch for the SR2 file extension.
You can manually update the file associations, by finding your SR2 file with Windows Explorer and selecting "Open With..." and choosing "CX-Supervisor Runtime" and using the "Always use this app" option.  However the much easier method is to launch the Runtime manually, which automatically re-registers its file associations (for users with access permissions):
  • Press Windows button
  • Type "CX-Supervisor Runtime" to find the application shortcut
  • Click the shortcut to launch the application

This should resolve the error.

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Created 2017-04-28
Modified 2017-04-28
Views 2151


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