IntroductionThese days you can often find that Windows programs have not installed or uninstalled correctly. This can happen with any programs and you usually find it starts to create further problems for installing other software packages. |
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Fixing installation errors
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If you are experiencing the following messages:
then please check out this article first: Why Do I Get "Please Wait While Windows Configures..." Message? |
Full reinstallation method
To be completely sure of a full restoration, the only guaranteed method is to fully reinstall the software completely:
1) Close all open applications
2) Uninstall the software from Control Panel->Programs and Features. If the problem is with CX-One or Sysmac Studio you uninstall ALL Omron packages in the following order:
- CX-Server Driver Management Tool, selecting [Yes] to uninstall all drivers.
- CX-Server
- CX-One
- Sysmac Studio
- Communications Middleware
3) Rebooting of the computer is only necessary if promoted to.
4) To clean any left over files or registry settings run the latest CXORemover tool from the myOMRON Downloads or from the folder on your installation DVD
5) Reinstall your software
6) Recheck for latest autoupdates
Alternative tools
For other installation issues, Microsoft recognise this as a common problem and have created a diagnostic and recovery tool to help clean up partially installed or uninstalled software. To try out this Microsoft tool see Diagnose and fix program installing and uninstalling problems automatically.
