When you run or install Omron software it is possible for anti-virus software to report a computer virus. Every precaution is taken during manufacture to prevent the spread of viruses so this is unlikely but is also possible to be a false report from the virus software itself.
Checking for a False Positive virus report
If you get a virus report with Omron software you should take the following steps:
- Inform your local IT administrator (if appropriate)
- Download the latest virus definitions for the tool you use
- Perform a full virus scan on your local machine and any installation media
- If a virus is found, then try installing at least 2 more commercial or freeware anti-virus products and repeat the scan. Trial versions are often available for download and good freeware products are available from AVG and AVAST
- If a virus is only reported by one tool, report it to the anti virus manufacturer as a False Positive and request updated definition files
- If a virus is reported by more than one tool, please contact your Omron support centre to request new media
False Positive reports:
| Date | Tool | Remedy |
| 22/05/2022 | Sophos MTR | Report to Sophos as False Positive and request an updated definition file |
| 13/09/2016 | Trend Micro | Report to Trend Micro as False Positive and request an updated definition file |
| 05/06/2016 | Kaspersky Anti-Virus 2016 | Report to Kaspersky as False Positive and request an updated definition file |
| 06/08/2014 | F-Secure Anti-Virus | Update to the latest definition files |
| 10/03/2010 | Protector Plus 2009 | Update to the latest definition files |
| 21/10/2008 | Avast version 4.8 Home edition | Update to the latest definition files |
| 21/08/2006 | Kaspersky | Update to the latest definition files |
| 21/08/2006 | FSecure | Update to the latest definition files |
Omron takes antivirus protection very seriously and if you still have concerns after reading this article you can raise a question or contact you local support team who will be happy to give your further advice.
rUQXKLzZgaCjLCUs