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How To Fix Error "Run-time error '372':"?


Applies to

Omron products: CX-Server Lite and CX-Server OPC (and potentially any product using ATL technology) running on Windows Operating Systems: Windows Vista, Windows XP and Windows 2000.

Problem
During normal operation you may receive the following errors:
  • "Run-time error '372': Failed to load control 'Comms' from CX Server Communications Control.ocx. Your version of CX Server Communications Control.ocx may be outdated. Make sure you are using the version of the control that was provided with your application.":
  • "Failed to load the control 'Comms' from CXSERV~1.OCX. Your version of CXSERV~1.OCX may be outdated. Make sure you are using the version of the control that was provided with your application"
  • "Property OleObjectBlob in Comms1 could not be set
  • "Cannot load control Comms1"
Cause
On August 11th 2009, Microsoft released a new Security Update, MS09-037 and a new Windows Update KB973507. This security update resolves the potential security breach by disabling some of the functionality.  Any program legitimately using that functionality now raises these errors.
Solution
  1. Check Windows Update for any later updates. Microsoft may choose to improve their solution, on a day by day basis.
  2. Uninstall the Windows Update for KB973507 from Control Panel.  Depending on your Windows Update settings, you may want to manually run Windows update in order to "Hide this update" to prevent it being downloaded again.

 




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Created 2009-08-14
Modified 2009-12-18
Views 5415

 

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